Marchex helps businesses reinvent the way they market themselves though call advertising and small business marketing. By providing a suite of tools and services that allow businesses to reach out and connect to the right costumer, Marchex has grown into a $93-million-a-year company. Being a publicly-traded company, it was critical that they presented themselves appropriately.
One of the biggest challenges was helping them present their wide range of capabilities in a concise manner. We helped them simplify their site structure and helped put constraints around the way they talked about themselves.
Design Commission has become an integral partner in not only Marchex's marketing program but also their product suite, crafting their story at Marchex.com and several of their products including:
We brought our passion for user experience that is intuitive and easy to use and infused it into Marchex's product line. We were able to bring interactive and visual consistency across all their tools, essentially taking a disparate group of products with different branding and approaches and pulling them together.
We've worked with Marchex on a retainer engagement that has fostered team communications and allowed our team to seamlessly plugin to Marchex's product and marketing teams. They have come to count on us to be responsive and consider us to be part of their UX and design team.
“The site does a better job at telling the simplified version of the Marchex story. We've raised the level of creative presentation of the Marchex brand”Rob Grubas - Director of Marketing, Marchex